Old Navy Review

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Old Navy Review: Old Navy Pros & Cons

Old Navy (oldnavy.gap.com) is an extremely popular fashion retailer store which competes against other fashion retailer stores like ASOS, Gap, H&M, Uniqlo and J. Crew. Based on our in-depth Old Navy review, when compared to its competitors, Old Navy ranks as one of the top-performing brands in its category, with an overall ranking of #6 out of 7,549 total brands. Read the full Oldnavy.gap.com review below for more details.

  • Environmentally conscious: Is each store an environmentally conscious brand? each store eco-friendly?
  • Diversity commitment: Is each store committed to racial equity? Has each store taken concrete steps towards fighting racial injustice?
  • Nurse discounts: each store nurse discounts? Does each store have any discounts for nurses?
  • Government worker discounts: each store government worker discount? Does each store offer any discounts for government workers?
  • PayPal: Does each store accept PayPal? each store PayPal support?
  • Debit & prepaid cards: each store debit card support? Does each store take debit cards?
  • Google Pay: Does each store accept Google Pay? Does each store accept Google Pay?
  • Apple Pay: Does each store accept Apple Pay? Does each store accept Apple Pay?
  • Amazon Pay: Does each store accept Amazon Pay? Does each store take Amazon Pay?
  • Bitcoin: Does each store accept Bitcoin? Does each store take Bitcoin for payment?
  • Official coupons page: Does each store have an official coupons page? Does each store maintain its own coupon page?
  • AARP discounts: Does each store offer discounts to AARP members? Does each store have an AARP discount policy?
  • Military discounts: Does each store offer a military discount? each store military discount?
  • Student discounts: Does each store have a student discount? Does each store have a student discount?
  • Price matching: Does each store price match? each store price matching?
  • Birthday discounts: each store birthday discount? Does each store give birthday discounts?
  • Senior discounts: each store senior discount? Does each store have a senior discount policy?
  • Teacher discounts: Does each store give discounts to teachers and educators? Does each store give discounts to teachers and educators?
  • Outlet stores: Does each store have an outlet store? Are there each store outlet stores?
  • Competitor coupons: Does each store accept competitors' coupons? Does each store take competitor coupons?
  • Front-line worker discounts: Does each store offer discounts to front-line workers? Does each store offer discounts to essential workers?
  • Coupon stacking: Does each store support coupon stacking? each store coupon stacking?
  • Sales events: Does each store ever have sales or promotional events? How often does each store have sales events?
  • Black Friday Ads Page: Does each store have a Black Friday Ads page? Does each store have a Black Friday Ads page?
  • Cyber Monday sales: Does each store have a Cyber Monday ad this year? Does each store have a Cyber Monday ad this year?
  • Gift cards: Does each store offer gift cards? Does each store accept gift cards or e-gift cards?
  • Money-back guarantee: Does each store have a money-back guarantee? Can I get my money back if I'm not satisfied with my each store purchase?
  • Loyalty programs: each store loyalty or rewards program? Does each store offer a loyalty or rewards program?
  • Layaway programs: Does each store offer layaway programs? What is each store's layaway policy?
  • Contact information: How does I contact each store? How to contact each store?
  • Social media pages: each store social media pages? List of each store's social media pages?
  • Website security & privacy: Is each store a secure website? Does they respect users' privacy? Does each store have a valid privacy policy? Is their website secure?
  • Influencer marketing: Does each store have an influencer marketing program? Does each store use influencer marketing?
  • Affiliate programs: each store affiliate program? Does each store offer an affiliate program?
  • Charitable causes: Does each store support any charitable or humanitarian causes? Does each store give back to charity? Are there any social causes they stand for?
  • Ethical practices: Is each store considered an ethical brand? Does each store use ethical practices?
  • Affirm financing: Does each store accept Affirm financing? each store Affirm financing support?
  • Afterpay financing: Does each store accept Afterpay financing? Does each store take Afterpay financing?
  • Sezzle financing: Does each store accept Sezzle financing? Does each store support Sezzle financing?
  • QuadPay financing: Does each store accept QuadPay financing? Does each store take QuadPay?
  • Klarna financing: Does each store accept Klarna financing? Does each store take Klarna for financing?
  • Bread financing: Does each store accept Bread financing? Does each store offer Bread as a financing option?
  • Free shipping: Does each store offer free shipping? Does each store offer site-wide free shipping?
  • Free returns & exchanges: Does each store offer free returns? What's their exchange policy? Does each store offer free returns & exchanges?
  • International shipping: Does each store ship internationally? each store international shipping?
  • Fair trade certified: Does each store offer fair trade products? Is each store fair trade certified?
  • Sustainable products: Does each store have sustainable products? Does each store have environment-friendly products?
  • Store credit card: Does each store have their own credit card? Does each store offer a store credit card?
  • Warranty: How long does each store's warranty last? Does each store have a longer warranty?
  • Products made in USA: Are each store products made in the USA? Does each store manufacture their products in the United States?
  • Sizing guides: Does each store offer a sizing guide on their website? Does each store have a fit guide to help me with sizing?
  • Cruelty-free products: Are products sold at each store cruelty free? Does each store sell cruelty-free products?
  • Eco-friendly materials: Does each store use eco-friendly materials? Does each store use recyclable materials?
  • Wash & care instructions: Does each store offer wash & care instructions on their website? Does each store provide a wash & care guide for its products?
  • Vegan products: Does each store offer vegan products? Does each store offer vegan options?
  • Customer service: How good is each store's customer service? How does each store's customer service rate against its competitors?
  • Price point: How expensive is each store? How much does each store cost vs. competitors?

Old Navy's strengths are:

  • Offers ethically-sourced products details
  • Offers environment-friendly products details
  • Offers rewards credit card details
  • Offers domestic production policy details
  • Offers measurement chart details
  • View 23 more strengths

Knoji has 64 Old Navy reviews and ratings as of September 27, 2020. Knoji editors and the Knoji shopper community have reviewed Old Navy and compared it against 0 top brands, reviewing Old Navy based on product and store features such as eco-friendly, commitment to racial equity and nurse discount policies. Knoji reviews and ranks Oldnavy.gap.com and other fashion retailer stores based on how many features each offers and based on a 5-star rating scale. Based on these factors and 64 Old Navy reviews, Old Navy earns an overall score of 4.9 out of 5.0 points. Old Navy offers 9 total features such as fair trade certified, sustainable products and store credit card. Old Navy's's review score is also bolstered by the fact that it is a very popular brand with high brand recognition among consumers.

Old Navy currently has 45 active discount codes. You can view all Old Navy's coupon codes here

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BONUS
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FAST
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ENJOY
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NAVYIST
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HURRY
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BDAYSEP

Old Navy Customer Reviews (3)

Old Navy FAQ

Pricing & Discount Policies

Does Old Navy maintain its own coupon page?

Does Old Navy offer discounts to AARP members?

Does Old Navy offer a military discount?

Does Old Navy have a student discount?

Old Navy price matching?

Old Navy birthday discount?

Old Navy senior discount?

Does Old Navy give discounts to teachers and educators?

Are there Old Navy outlet stores?

Does Old Navy take competitor coupons?

Does Old Navy offer discounts to essential workers?

Does Old Navy support coupon stacking?

Does Old Navy ever have sales?

Does Old Navy have a Black Friday Ads page?

Does Old Navy have a Cyber Monday ad this year?

Shipping & Returns Policies

Does Old Navy offer free shipping?

Does Old Navy offer free returns? What's their exchange policy?

Does Old Navy ship internationally?

Payment Options

Does Old Navy accept PayPal?

Old Navy debit card support?

Does Old Navy accept Google Pay?

Old Navy Apple Pay support?

Does Old Navy accept Amazon Pay?

Does Old Navy accept Bitcoin?

Financing Options

Old Navy Affirm financing support?

Does Old Navy take Afterpay financing?

Does Old Navy accept Sezzle financing?

Does Old Navy take QuadPay?

Does Old Navy take Klarna for financing?

Does Old Navy offer Bread as a financing option?

Customer Service Features

Does Old Navy offer gift cards?

Can I get my money back if I'm not satisfied with my Old Navy purchase?

Does Old Navy offer a loyalty or rewards program?

What is Old Navy's layaway policy?

How to contact Old Navy?

Old Navy social media pages?

Website Features

Does Old Navy have a valid privacy policy? Is their website secure?

Product & Service Features

Does Old Navy offer fair trade products?

Does Old Navy have sustainable products?

Does Old Navy have their own credit card?

How long does Old Navy's warranty last?

Are Old Navy products made in the USA?

Does Old Navy offer a sizing guide on their website?

Does Old Navy sell cruelty-free products?

Does Old Navy use eco-friendly materials?

Does Old Navy provide a wash & care guide for its products?

Does Old Navy offer vegan options?

How good is Old Navy's customer service?

How expensive is Old Navy?

Marketing Programs

Does Old Navy have an influencer marketing program?

Old Navy affiliate program?

Other Features

Does Old Navy give back to charity? Are there any social causes they stand for?

Does Old Navy use ethical practices?

oldnavy.gap.com
Rated 4.9 - 64 reviews
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About Old Navy

Old Navy is a large company operating the e-commerce site oldnavy.gap.com. Old Navy sells its products and services in the fashion retailers industry. Old Navy is a less active brand when it comes to discounting and offering coupons. Old Navy has good ratings among shoppers on Knoji, with 64 ratings and an average rating of 3.7 stars. Old Navy scores very well compared to other brands in the fashion retailers industry, providing 26 e-commerce features to better serve its customers.

Old Navy's Review Scorecard

Environmentally Conscious:
Yes
Our review: Old Navy offers environmentally conscious for qualifying orders and customers, according to their environmentally conscious policies. See policies and program details on their eco-friendly page. Old Navy eco-friendly review
Diversity Commitment:
Yes
Our review: Old Navy offers diversity commitment for qualifying orders and customers, according to their diversity commitment policies. See policies and program details on their commitment to racial equity page. Old Navy diversity commitment review
Nurse Discounts:
No
Our review: It appears that Old Navy may not offer nurse discounts currently. Old Navy nurse discounts review
Government Worker Discounts:
No
Our review: It appears that Old Navy may not offer government worker discounts currently. Oldnavy.gap.com government worker discounts review
Payment Options
PayPal:
No
Our review: It appears that Old Navy may not accept PayPal currently. Oldnavy.gap.com PayPal support review
Debit & Prepaid Cards:
Yes
Our review: Old Navy accepts debit & prepaid cards for qualifying orders and customers, according to their debit & prepaid cards policies. See policies and program details on their debit & prepaid card support page. Old Navy debit & prepaid card support review
Google Pay:
No
Our review: It appears that Old Navy may not accept Google Pay currently. Old Navy Google Pay support review
Apple Pay:
Yes
Our review: Old Navy accepts Apple Pay for qualifying orders and customers, according to their Apple Pay policies. See policies and program details on their Apple Pay support page. Oldnavy.gap.com Apple Pay review
Amazon Pay:
No
Our review: It appears that Old Navy may not accept Amazon Pay currently. Old Navy Amazon Pay review
Bitcoin:
No
Our review: It appears that Old Navy may not accept Bitcoin currently. Oldnavy.gap.com Bitcoin review
Pricing & Discount Policies
Official Coupons Page:
Yes
Our review: Old Navy offers their own coupons and promotions page on their website. Check the official Old Navy coupons page for the latest offers directly from Old Navy Old Navy official coupons page review
AARP Discounts:
No
Our review: It appears that Old Navy may not offer AARP discounts currently. Old Navy AARP discounts review
Military Discounts:
No
Our review: It appears that Old Navy may not offer military discounts currently. Old Navy military discounts review
Student Discounts:
No
Our review: It appears that Old Navy may not offer student discounts currently. Oldnavy.gap.com student discounts review
Price Matching:
Yes
Our review: Old Navy has a price matching and price adjustment policy. Get discounted pricing from Old Navy if you find a lower price on another website. See program details on their official price matching page. Old Navy price matching review
Birthday Discounts:
Yes
Our review: Old Navy offers a birthday discount program. Get special discounts, free items, and coupons on your birthday at oldnavy.gap.com. See program details on their birthday discounts page. Oldnavy.gap.com birthday discount policies review
Senior Discounts:
No
Our review: It appears that Old Navy may not offer senior discounts currently. Oldnavy.gap.com senior discount policies review
Teacher Discounts:
No
Our review: It appears that Old Navy may not offer teacher discounts currently. Old Navy teacher discount policies review
Outlet Stores:
Yes
Our review: Old Navy offers outlet stores for qualifying orders and customers, according to their outlet stores policies. See policies and program details on their availability of outlet stores page. Old Navy availability of outlet stores review
Competitor Coupons:
No
Our review: It appears that Old Navy may not accept competitor coupons currently. Old Navy competitor coupon policies review
Front-line Worker Discounts:
No
Our review: It appears that Old Navy may not offer front-line worker discounts currently. Oldnavy.gap.com essential worker discounts review
Coupon Stacking:
No
Our review: It appears that Old Navy may not allow coupon stacking currently. Old Navy coupon stacking review
Sales Events:
Yes
Our review: Old Navy runs a clearance and promotions page on their website. Check the official Old Navy sales page for the latest discounted prices and sales directly from Old Navy Old Navy sales and promotions review
Black Friday Ads Page:
Yes
Our review: Old Navy offers Black Friday Ads Page for qualifying orders and customers, according to their Black Friday Ads Page policies. See policies and program details on their Black Friday Ads Page page. Old Navy Black Friday Ads Page review
Cyber Monday Sales:
Yes
Our review: Old Navy offers Cyber Monday sales for qualifying orders and customers, according to their Cyber Monday sales policies. See policies and program details on their Cyber Monday page page. Oldnavy.gap.com Cyber Monday page review
Customer Service Features
Gift Cards:
Yes
Our review: Old Navy offers gift cards and discounted gift cards during special promotional events. Find gift cards for Old Navy. with their gift card program. See policies and program details on their gift cards page. Old Navy gift cards review
Money-back Guarantee:
Yes
Our review: Old Navy offers money-back guarantee for qualifying orders and customers, according to their money-back guarantee policies. See policies and program details on their money-back guarantee policy page. Old Navy money-back guarantee review
Loyalty Programs:
Yes
Our review: Old Navy offers loyalty programs for qualifying orders and customers, according to their loyalty programs policies. See policies and program details on their loyalty programs page. Old Navy loyalty programs review
Layaway Programs:
No
Our review: It appears that Old Navy may not offer layaway programs currently. Old Navy layaway programs review
Contact Information:
Yes
Our review: Old Navy offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Oldnavy.gap.com contact information review
Social Media Pages:
Yes
Our review: Old Navy offers social media pages for qualifying orders and customers, according to their social media pages policies. See policies and program details on their social media presence page. Old Navy social media pages review
Website Features
Website Security & Privacy:
Yes
Our review: Old Navy offers website security & privacy for qualifying orders and customers, according to their website security & privacy policies. See policies and program details on their website security & privacy policies page. Old Navy website security & privacy review
Marketing Programs
Influencer Marketing:
No
Our review: It appears that Old Navy may not offer influencer marketing currently. Old Navy digital influencer program review
Affiliate Programs:
Yes
Our review: Old Navy offers affiliate programs for qualifying orders and customers, according to their affiliate programs policies. See policies and program details on their affiliate programs page. Oldnavy.gap.com affiliate programs review
Financing Options
Affirm Financing:
No
Our review: It appears that Old Navy may not accept Affirm financing currently. Old Navy Affirm financing support review
Afterpay Financing:
No
Our review: It appears that Old Navy may not accept Afterpay financing currently. Old Navy Afterpay financing review
Sezzle Financing:
No
Our review: It appears that Old Navy may not accept Sezzle financing currently. Old Navy Sezzle financing review
QuadPay Financing:
No
Our review: It appears that Old Navy may not accept QuadPay financing currently. Oldnavy.gap.com QuadPay financing support review
Klarna Financing:
No
Our review: It appears that Old Navy may not accept Klarna financing currently. Old Navy Klarna financing support review
Bread Financing:
No
Our review: It appears that Old Navy may not accept Bread financing currently. Old Navy Bread financing review
Shipping & Returns Policies
Free Shipping:
Yes
Our review: Old Navy offers free shipping on all qualifying orders. Get free delivery on your order from Old Navy, program exclusions apply. See details on their free shipping policy page. Old Navy free shipping review
Free Returns & Exchanges:
Yes
Our review: Old Navy offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their free return policies page. Old Navy free returns & exchanges review
International Shipping:
Yes
Our review: Old Navy offers international shipping for qualifying orders and customers, according to their international shipping policies. See policies and program details on their international shipping policies page. Old Navy international shipping review
View all features

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